Hotel Services

Our Hotel Service Division is a collaborative effort with hoteliers, based on a mutually benefiting business partnership agreement. Hoteliers and guest both demand seamless Hotels Service including Audio Visual Services. A V Trends has available a number of different products and service levels to satisfy any size property or venue demand. A V Trends Hotel Service Division agreements and business levels range from a Basic as needed Group Lead Program, including Audio Visual equipment with shared revenue to an on property in- house fully staffed 24/7 Audio Visual Department and Equipment.

A full range of on line ordering options which integrate Audio Visual Services, Audio Visual Packages, possible room diagram and Banquet set-up configurations. Giving the guest instant access and information. Easy on-line ordering and billing of audio visual equipment and services. When ordered and or changed as many times as needed a full reporting in a back office on line environment is provided as well as generated Diagrams to help banquets with set up and Audio Visual placement.

The back office reporting consists of: A fully integrated detailed report with revenue per event and or function and Labor services including consumables. Guest participation reports including rental, sales and labor volumes being generated. Daily and monthly reports of all hotel discounts and or complementary donations as well as hotel commissionable contributions. The latest sales Group Trends, Group Forecast, and future closed business and lost business reporting. We can also include peer comparable property market prices quarterly reporting for the area. And finally a guest satisfaction evaluation that is precise and very informative.

We will show you how you can increase your sales opportunities and increase your event revenue.

HOTEL SERVICES LEVELS AND IN-HOUSE SEVICES OPTIONS:

  1. Hotel event sales leads with Just in time Drop off of equipment and labor based on each event needed. A set or escalating competitive commission structure.
  2. Automated On-line Audio visual ordering either guest based or hotel based with ordering and reporting.
  3. Audio Visual on property storage of most used items and hotel staffed and managed events.
  4. Audio Visual on property storage and just in time labor and on-line ordering and reporting.
  5. An on-site audio Visual staff as required, audio visual storage on property and on-line 24/7/365 ordering, support and reporting.

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